Privacy Policy

Courageous Logistics Group, LLC (DBA: CLG Transit)
Last Updated: September 22, 2026

Courageous Logistics Group, LLC, doing business as CLG Transit ("CLG Transit," "we," "us," or "our"), respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use and share it, and the choices you have, including information related to text messaging (SMS) communications.

By using our website (clgtransit.com) or submitting information through our Contact form, you agree to the terms of this Privacy Policy. If you do not agree with this policy, please do not use our website or submit your information to us.

1. Information We Collect

When you contact us through our website, request a quote, or otherwise communicate with us, we may collect:

  • Your name
  • Email address
  • Phone number
  • Any message or details you provide about your delivery or service request
  • Information related to your consent to receive SMS text messages

We may also automatically collect limited technical information, such as browser type or IP address, through standard website hosting and analytics tools for the purpose of understanding site usage and improving our website.

2. How We Use Your Information

We use the information you provide to:

  • Respond to your inquiries and quote requests
  • Schedule and coordinate pickups and deliveries
  • Provide customer care and support
  • Send appointment reminders and order/delivery status updates
  • Improve our services and website
Important: We do not use your personal information for any purpose beyond what is described in this policy without your consent.

3. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties.

We may share your information with:

  • Service providers who help us operate our business, such as our SMS/communications provider, Phone.com, solely for the purpose of delivering the services described in this policy.
  • Legal authorities, if required to do so by law, subpoena, or other legal process.
Important: We do not share your information with third parties for marketing or promotional purposes.

4. Mobile Data

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

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All the categories described in this Privacy Policy exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties.

You can opt out of receiving text messages from us at any time by replying STOP. Message and data rates may apply.

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5. SMS / Mobile Terms

If you provide your phone number and check the SMS consent box on our Contact form, you agree to receive text messages from CLG Transit related to:

  • Customer care
  • Appointment reminders
  • Order and delivery updates
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Message Frequency

Message frequency may vary depending on your interactions with us.

Message and Data Rates

Message and data rates may apply, depending on your mobile carrier and plan.

Opting Out

You may opt out of receiving SMS messages at any time by replying STOP to any message. You will receive one final message confirming your opt-out, and no further messages will be sent unless you opt in again.

Getting Help

Reply HELP to any message to receive assistance, or contact us directly using the information in the "Contact Us" section below.

Carriers

Carriers are not liable for delayed or undelivered messages.

Consent to receive SMS messages is not a condition of purchasing any goods or services from CLG Transit.

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6. Data Security

We take reasonable administrative and technical measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, or as required by law.

8. Your Rights

You may contact us at any time to:

  • Request a copy of the personal information we have about you
  • Request that we correct inaccurate information
  • Request that we delete your personal information, subject to any legal or contractual obligations that require us to retain it

To make a request, contact us using the information below.

9. Cookies and Website Analytics

Our website may use cookies or similar technologies to understand how visitors use our site and to improve the user experience. You can adjust your browser settings to refuse cookies, though this may affect certain website features.

10. Children's Privacy

Our website and services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be reflected by an updated "Last Updated" date at the top of this page. We encourage you to review this page periodically.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us:


Courageous Logistics Group, LLC (CLG Transit)
Email: [email protected]
Phone: 813-939-8188
Website: clgtransit.com